Privacy policy

Introduction

Eurofiscalis attaches particular importance to the protection of your personal data and complies with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) as well as the French Data Protection Act of 6 January 1978 (as amended). This policy describes how we collect, use and protect your data when you use our website and our services.

Data controller

The data controller is Eurofiscalis SASU, whose registered office is located at:

Data collected

We collect the following data:

• Data provided in the contact forms (last name, first name, email, phone, company, message).
• Data provided when booking an appointment (contact details, availability, subject).
• Browsing data collected via analytics cookies (pages visited, visit duration, traffic source), only after consent.

Purposes of processing

• Respond to contact and information requests.
• Organise appointments and ensure commercial follow-up.
• Improve the quality of our services and our website.
• Comply with our legal, accounting and tax obligations.

Legal basis

• Consent — for non-essential cookies and the sending of marketing communications.
• Legitimate interest — for managing the prospect relationship and improving the website.
• Performance of a contract — for carrying out the services ordered by our clients.
• Legal obligation — for the retention of accounting and tax documents.

Retention period

• Prospect data: retained for 3 years from the last contact.
• Client data: for the duration of the contractual relationship, then archived in accordance with legal obligations (generally 10 years for accounting records).
• Cookies: maximum duration of 13 months.

Data recipients

Your data is intended for the internal departments of Eurofiscalis (sales, accounting and support teams) as well as for our technical subcontractors (hosting, emailing tools, appointment-booking tools), strictly within the scope of the purposes described above.

Transfers outside the European Union

Some of our technical providers may be located outside the European Union (for example our hosting provider Cloudflare, Inc., or our audience-measurement tools Google and Microsoft, based in the United States). In such cases, transfers are governed by appropriate safeguards (the European Commission's standard contractual clauses, the EU-US Data Privacy Framework, adequate certifications).

Your rights

In accordance with the GDPR, you have the following rights over your data:

• Right of access to your data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing.
• Right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies and trackers

Our website uses cookies and trackers, deployed via Google Tag Manager. No non-essential tracker is activated before your consent: we apply Google Consent Mode, denied by default.

• Essential cookies — necessary for the proper functioning of the website (no consent required).
• Audience-measurement cookies (consent required): Google Analytics 4 (Google Ireland Ltd / Google LLC) for traffic statistics (pages viewed, visit duration, traffic source) and Microsoft Clarity (Microsoft Corporation) for heatmaps and session recordings (with sensitive content masked), in order to improve the website's usability.
• Marketing / advertising cookies (consent required): Google Ads (Google) to measure conversions from our advertising campaigns.

As these providers are based in the United States, any transfers are governed by appropriate safeguards (the European Commission's standard contractual clauses, the EU-US Data Privacy Framework to which Google and Microsoft adhere).

You can accept, refuse or customise your choices at any time via the consent banner ("Manage cookies", at the bottom of the page). The lifetime of cookies does not exceed 13 months.

Contact — Exercising your rights

To exercise your rights or for any question relating to the processing of your data, you can contact us at the following address: [email protected].